Return Policy: Time of Delivery
We understand that sometimes products may not meet your expectations, and we strive to make the return process as smooth as possible. Our return policy applies specifically to instances where discrepancies or issues are identified at the time of delivery. Please review the following guidelines:
- Notification at Delivery: Any concerns regarding the delivered product(s) must be communicated immediately upon receipt. This allows us to address the issue promptly and ensure your satisfaction.
- Inspection Upon Receipt: We encourage customers to thoroughly inspect all items upon delivery. If any damage, defects, or discrepancies are observed, please inform the delivery personnel and note it down on the delivery receipt.
- Return Authorization: In cases where the product does not meet your expectations or there are issues identified at the time of delivery, contact our customer service team promptly to obtain a return authorization. This step is crucial to initiate the return process.
- Return Conditions: Returned items must be in their original condition, including all packaging materials, tags, and accessories. Any signs of usage or damage may affect the eligibility of the return.
- Return Window: Our return policy for issues identified at the time of delivery typically spans within [insert number] days from the delivery date. It’s essential to initiate the return process within this timeframe to ensure eligibility.
- Refund or Replacement: Upon receiving and inspecting the returned item(s), we will proceed with either issuing a refund or arranging for a replacement, based on your preference and product availability.
- Return Process: Our customer service team will guide you through the return process, including any necessary paperwork and logistics for the return shipment.
- Exceptions: Please note that certain items may not be eligible for return or may have specific return conditions due to their nature. These exceptions will be communicated clearly at the time of purchase.
- Customer Responsibility: Customers are responsible for ensuring the accuracy of their delivery address and being available to receive the delivery at the scheduled time to facilitate timely inspections.
- Contact Us: For any inquiries regarding our return policy or assistance with the return process, feel free to contact us at +91 8499991138
We appreciate your cooperation in adhering to our return policy guidelines. Your satisfaction is our priority, and we are committed to resolving any issues promptly and efficiently.